About Receptiviti

Receptiviti leverages proprietary natural language processing (NLP) and artificial intelligence (AI) techniques to uncover psychological insights from people's written and spoken language.  Through Receptiviti's API, customers can assess psychological traits such as personality characteristics, emotional states, and cognitive styles. Receptiviti's technology serves a wide range of applications including understanding customer feedback, conducting market research, human capital assessment, evaluating workforce culture, corporate due diligence, and gaining behavioural insights from textual data.

 

Receptiviti's psycholinguistic science is rigorously validated, with recognition in over 27,000 research publications. The company's technology is integrated into platforms of leading technology firms, marketing and communication agencies, HR technology providers, digital health companies, professional services and financial services firms worldwide

​

Our history traces back to the 1990s and the seminal work of Receptiviti Co-founder, Dr. James W. Pennebaker at the University of Texas who began investigating whether analysis of writing could predict mental and physical health, personalities, social behaviours, and cognitive processes. And yes, it can.

 

Since those early days, our science has been the basis of thousands of publications covering topics such as organizational psychology, behaviour change, risk, mental health, deception, and more.

​

For years, we have worked closely with academics around the world, supporting and contributing to research, and continuously improving the informative and predictive quality of our technology platform, which is built on a foundation of decades of research by renowned experts in language, psychology, machine learning, and data science.

 

Today, Receptiviti helps the world's most powerful brands, employers, and technology companies bring a psychological understanding of their customers, users, and audiences to every interaction. We enable them to understand how psychology, personality and emotions manifest and change in real-time when people interact with brands, digital products, surveys, social media, chatbots, artificial intelligence, call centres, and the people who matter to their business.